Returns & Refund Policy

Returns & Refunds – 31✧29 Urban.Luxury.Glam

Your satisfaction matters to us.

Returns

We accept returns within 14 days of delivery.

Items must be:

• Unworn

• In original packaging

• In original condition

Due to hygiene reasons, earrings may be non-returnable. 

Once your return is received and inspected, we will notify you. Approved refunds will be processed to your original payment method.

Shipping fees are non-refundable.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos.